OZ INTERNET AND CABLE EXPERT LLC

1. Information We Collect

Personal Information

• Name, address, phone number, and email address

• Payment information and billing details

• Service usage data and connection logs

• Customer service communications

Technical Information

• IP addresses and network usage data

• Device information and network performance metrics

• Website usage data through cookies and similar technologies

2. How We Use Your Information

• Provide and maintain our telecommunications services

• Process payments and manage billing

• Provide customer support and technical assistance

• Improve our services and develop new features

• Send service-related communications and updates

• Comply with legal obligations and regulatory requirements

3. SMS and Communication Consent

SMS Communications: By providing your phone number and consenting to SMS communications, you agree to receive text messages from OZ INTERNET AND CABLE EXPERT LLC regarding:

• Service updates and maintenance notifications

• Billing reminders and payment confirmations

• Technical support communications

• Promotional offers (with separate consent)

Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With your explicit consent

• To comply with legal obligations or court orders

• To protect our rights, property, or safety

• With service providers who assist in our operations (under strict confidentiality agreements)

• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Employee training on data protection

• Restricted access to personal information

6. Your Rights

You have the right to:

• Access and review your personal information

• Correct inaccurate or incomplete data

• Request deletion of your personal information

• Opt out of marketing communications

• Request a copy of your data

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

OZ INTERNET AND CABLE EXPERT LLC.